Page 92 - next25
P. 92

High Performance and Innovation
 A fine nose
Food and beverages are loaded for the upcoming journey when the ship docks on turnaround day. The loading process only takes a few hours (center). Only flawless products are permitted on board. The head chef takes charge of examining the quality in person (bottom).
“Guest satisfaction went through the roof. We are so much more efficient—far beyond what I would ever have expected.”
Hotel Director, Anthem of the Seas, Royal Caribbean Cruises Ltd.
Turnaround day in New York Harbor:
Last minute
Shortly before the doors to the restaurant open and dinner service can commence, the manager discusses the allocation of tasks among the service staff (top). The kitchen manager keeps an eye on everything going on in the main galley (left). The entrée is served at 8:05 pm on the dot (right).
     92 Porsche Consulting The Magazine

   90   91   92   93   94