Older Insights

Germans would not be averse to being operated on by a robot. They would find it especially easy to opt for a machine if it lowered the procedure’s risk of error. They would also accept an automated caregiver, especially if it could compensate for shortages in caregiving personnel or enable them to stay at home as they age instead of moving to a care facility. These are the results of a recent survey from Porsche Consulting of 1,000 people in Germany.

Leading physicians at German hospitals see significant possibilities for improving patient management. Especially by intelligently coordinating different processes. Treatment quality itself is at a high level. These are the results of a recent survey by Porsche Consulting of 154 leading orthopedists and emergency room physicians at hospitals throughout Germany.

Domestic flights in Germany are comparatively low-priced. But only a small minority of domestic air travelers are resolute bargain hunters. Just 13 of 100 passengers would set their maximum price for a short flight (round trip) at 80 euros. That is one result of a recent representative survey from the Porsche Consulting management consultancy. Eighty euros represent roughly the lowest price that airlines offer in special deals. Most of these flights must be booked far in advance and do not include customer-friendly cancellation policies. Twenty-five percent of travelers would accept a ticket price of 100 euros. Nearly half (45%) are prepared to spend considerably more than 100 euros per ticket. Twenty-six percent set their upper limit at 150 euros. Twelve percent would go up to 200 euros. And seven percent would even spend more than 200 euros.

Will my future co-workers be robots? Will computerized machines be handling complex tasks that could previously only be done by humans? Some employees are still doubtful and uneasy about the future, often due to insufficient information. One in four employees in Germany would prefer that their jobs not be affected by digitization.

When buying clothes, Germans prefer in-store to online

Only about ten percent of Germans buy their clothing primarily online. That is the result of a recent representative consumer analysis commissioned by Porsche Consulting. Customers are evidently much more satisfied at retail shops than on websites: only nine percent of in-store customers “sometimes” regret their clothing purchases. By contrast, 40 percent of online customers regret their orders or send the items back right after unpacking them. Online merchants are confronted with a flood of exchanges and returns: costly return rates not infrequently exceed 20 percent.

The aviation industry can save up to 1.6 billion US dollars a year

Passenger levels are increasing by five percent annually worldwide, and global demand is doubling every 15 years. To meet this demand, thirty thousand new airplanes will have to be built by the year 2030. But it has become a major challenge to fill aircraft orders on time. For new model ranges, delays can even extend for years, in part because components are not always available on schedule. To analyze the causes of these delays, Porsche Consulting launched a survey of top managers at aircraft manufacturers, suppliers, and logistics providers. The result: all the partners in the supply chain need to change their approach and become more efficient by means of overall systematic planning and closer supplier integration.